Título del trabajo: Trilingual Office Journey Agent Tp

Compañía: Teleperformance

Descripción de funciones: **Overview**: As an agent, you will interact with high business complexity cases. Will provide inbound call support and determine if any other department should be involved to resolve the interaction.



Communication skills


Tutor/A (Con Aleman)

**Responsibilities**: Agents will engage with requestors on situations requiring high levels of interaction inbound phone support and use established guidelines and good judgement to determine when to complete transactions and when to engage the back office or cross-functional team to perform these activities


English level B2- 85%

Portuguese B2

Basic-Intermediate Microsoft Excel (Basic Formulas, Vlookup, Basic Pivot)

1 year experience

– Customer Service

Exceptional communication skills including rapport building

High school degree+

– Solo empresas. Si eres un intermediario, por favor, no contactes al anunciante.

– NO contactarnos por servicios u ofertas no solicitados

Tipo de puesto: Tiempo completo

Salario: ¢550,000.00 – ¢600,000.00 al mes

Fecha límite para postularse: 15/10/2022

Ubicación: San José

Fecha del trabajo: Tue, 31 Oct 2023 23:55:32 GMT