Título del trabajo: Telesales Account Representative

Compañía: TD SYNNEX

Descripción de funciones: **Are you ready to make a BIG impact with TD SYNNEX?**

In addition to a competitive benefits package, we provide our co-workers with opportunities to get involved in well-being seminars and programming, employee-led Business Resource Groups (BRGs), leadership development tracks, special industry events, and much more.

Asesor Almacén De Cadena Cartago- Código 26

**Job Summary**:

**Principal Responsibilities**:

– Working from customer lists and/or database, makes outbound follow-up calls to existing customers to qualify leads and sell products and service contracts.

– Closes a medium volume of sales orders.

– Sales are medium complexity and the sales rep performs a consultative role for the customers.

– Emphasizes features and benefits of represented products/services.

– Provide accurate quotes, and ensure correct credit terms and vendor information is in database.

– Meets or exceeds all quotas and activity objectives in assigned territory.

– Uses sound judgment and discretion when making decisions that affect the business unit, such as, appropriate and timely escalation, adjusting margins or providing discounts to close a sale.

– Provides high quality service to customers and prospects by assessing customer requirements, ensuring prompt response in providing product information and product pricing.

– Actively profiles all customers and use effective telephone selling skills to promote client products, service programs and systems.

– Builds the customer/prospect database by profiling and capturing relevant customer and product information.

– Recommends improvements or changes to internal processes and data processing to meet or exceed sales goals and to achieve the highest level of customer satisfaction.

– Maintains most up-to-date knowledge on products and programs.

– Actively participates in assigned sales training, lectures, presentations and meetings.

– Makes 50-75 outbound calls per day with 8 high-value meeting calls per day, each meeting call with duration >15 minutes.

**Other Duties & Responsibilities**:

– Additional duties as assigned

– Meets attendance and punctuality standards

**Knowledge, Skills, and/or Abilities Required**:

– To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

– The requirements listed below are representative of the knowledge, skill, and/or ability required.

– Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

– Able to recognize and attend to important details with accuracy and efficiency.

– Able to build solid, effective working relationships with others.

– Able to constructively work under stress and pressure when faced with high workloads and deadlines.

– Able to listen attentively and foster two-way dialogue.

– Able to maintain a positive attitude in the face of criticism, rejection, or failure.

– Able to provide courteous, timely service when addressing questions and concerns.

– Able to maintain social, ethical, and organizational standards in conducting internal and external business activities.

**Minimum Educational/Experience Requirements**:

– High school diploma/GED plus the established minimum requirements for the position.

– Language: 100% proficiency in English

**Additional Education/Previous Experience Recommendations**:

– College Degree in Business or Marketing preferred.

– Requires 2+ years of outbound Telesales experience, technology experience preferred.

– Call center or Telesales experience using consultative selling skills preferred.

– Demonstrate commitment to task in a highly competitive sales environment.

– Ability to overcome technical and business objections of prospective customers.

– Possess solid business sense and the ability to profile likely business and technology decision makers.

– Professional and polished communication skills both verbal and written.

– Possess strong organizational skills and the ability to excel in a fast-paced environment.

**Working Conditions**:

– Professional environment.

– Occasional non-standard work hours or overtime as business requires.

– Some travel may be required.

Ubicación: San José

Fecha del trabajo: Tue, 14 Nov 2023 23:37:09 GMT