Software Support Engineer (.Net)

Título del trabajo: Software Support Engineer (.Net)

Compañía: Encora

Descripción de funciones: **Our company**:
Encora is a global Software and Digital Engineering company that helps business overcome the Software Engineering Talent shortage and provides next-gen services and such as Predictive Analysis, Artificial Intelligence & Machine Learning, IoT, Cloud, and Test Automation. We count with 16 global offices and 25 innovation labs.Our Software Engineering experts work with leading-edge technology companies to improve their speed to impact.**About the role**:
**Essential duties and job responsibilities**:– Analyzes technical support requests, bugs and issues, provides timely feedback upon any findings and requests clarification when needed.
– Using industry’s best practices and appropriate software development designs and develops maintainable, scalable code fixes to support our platform needs.
– Troubleshoots and assist others to identify root cause of issues and bugs, implements solutions to remediate them.
– Performs peer reviews with other fellow team members, conducts code reviews of pull requests and provides constructive feedback when needed.
– Reviews and refactors code or functionalities based on client and team feedback during collaborative sessions.
– Presents clear and concise input to ensure a continuous improvement of coding techniques, strategies, and standards.
– Collaborates with Agile team members to refine estimations, clarify requirements, improve processes, and provides support during the SDLC for all development related activities.**Requirements**:– Bachelor of Computer Science, Software Development, or equivalent college degree in related discipline plus N years of experience. (Demonstrated hands-on experience might be considered in-lieu of college degree)
– Experience working with n-tier architectures, WCF services, microservices, WebAPI
– Experience working with Azure Data Studio and/or SQL Server Management Studio to query Azure SQL Managed Instances and/or MSSQL databases using T-SQL queries.
– Experience using source code version control systems as Git, TFS or similar.
– Experience working with Azure DevOps for logging and tracking ALM related artifacts. Experience using other similar tooling as TFS, Jira or Trello might be considered.
– Experience troubleshooting API/Restful/WebAPI web services using Postman, SoapUI, Fiddler or similar tools.
– Good communication skills in English (written and spoken, B2+ min).**Nice to have**:– Microsoft Certified: Azure Developer Associate or Microsoft Certified Professional MCSA Web Applications.
– Experience working with Infragistics ASP.NET web controls.
– Experience working with Azure DevOps CI/CD pipelines or similar tools/services. Experience working with Azure DevOps CI/CD pipelines or similar tools/services.
– Experience working with ServiceNow.
– Experience using SQL Profiler or similar tooling to trace SQL statement execution.**Why you will love working with us**:– WFH/WFA and available workplace office space if preferred
– Private medical, dental and life insurance
– Additional vacations per work anniversaries
– Birthday day off
– 3 sick leaves paid per year
– Certification Reimbursement
– Substantial referral bonuses
– Welcome bonus
– Mental Health days off
– Employee Solidarity Association
– A value-based culture where opportunities to learn are endless

Ubicación: Heredia

Fecha del trabajo: Tue, 29 Oct 2024 23:35:28 GMT


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