Kyc Operations Sr. Supervisor – C12 (Hybrid)

Título del trabajo: Kyc Operations Sr. Supervisor – C12 (Hybrid)

Compañía: 11274 Citi Business Services Costa Rica, Srl

Descripción de funciones: The KYC Operations Sr. Supervisor is an intermediate management-level position responsible for providing full leadership and direction to a team of employees to provide Anti-Money Laundering (AML) monitoring, governance, oversight, and regulatory reporting services in coordination with the Compliance and Control team. The overall objective of this role is to ensure the development and management of a dedicated internal KYC (Know Your Client) program at Citi.Responsibilities:Manage and lead KYC operations, including executing processes in accordance with Citi compliance policies and overseeing the KYC control environmentPerform program management of existing Business As Usual (BAU)/Refresh process with scope to migrate further functions globallyProvide people management and development responsibilities and ensure team service level standards are metLiaise with Compliance department and senior management within business units supported • Oversee new client onboarding and implement process enhancements to improve client onboarding experienceProvide Management Information System (MIS) reporting to senior management and ensure delivery of targets within timelines dictated by BAU and Refresh ProgramMonitor account refresh activity daily to ensure regulatory/document requirements are metPerform quality reviews on new client and refresh cases, ensuring a high level of quality before cases are finalizedMaintain ‘Book of Work’ for new system releases and enhancements to existing infrastructureHas the ability to operate with a limited level of direct supervisionCan exercise independence of judgement and autonomyActs as SME to senior stakeholders and /or other team membersAbility to manage teamsAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standardsQualifications:5-8 years of experience related to role’s responsibilitiesStrong analytical and communication skills; with the ability to articulate complex problems and solutions through crisp and clear messagingInterpersonal & communication skills for managed groups, people, stakeholders, and Senior Management, both verbally and written (Advanced Spanish & English)Attention to detail and ability to work under high-volume workload, prioritizing in an effective mannerComfortable navigating complex, highly matrixed organizationsHas the ability to operate with a limited level of direct supervisionAbility to manage teams Education:Bachelor’s degree/University degree or equivalent experienceCertified in Anti-Money Laundering (plus)Job Family Group: Compliance and ControlJob Family:Business KYCTime Type:Full timeCiti is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries («Citi») invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .View the «» poster. View the .View the .View the

Ubicación: Heredia

Fecha del trabajo: Sun, 06 Aug 2023 22:34:06 GMT


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