Título del trabajo: Jr Review Specialist

Compañía: Auxis

Descripción de funciones: Responsibilities

  • Reviews patient accounts for accuracy prior to placement to outside collection vendors
  • Receive account change requests and review required changes.
  • Update insurance plan changes on customer accounts.
  • Review account information and update required information, balances, etc.
  • Researches and responds to vendor inquiries
  • Reviews correspondence in the CWF system and takes appropriate account and document action
  • Reviews and authorizes affidavits related to patient billing, as applicable.
  • Ensures vendor inventories reconcile to SSC systems by completing recons and updating I-Plans and or placements as needed by the end of each month.
  • Assist with the Medicaid Eligibility vendor reconciliation, as requested. Manages the onboarding and termination process for vendors
  • Provides support during vendor transitions: Medicaid Eligibility, Early Out, Primary and Secondary agencies.
  • Handles all calls. Emails, eRequest and correspondence from collection agencies.
  • Responds to requests which include research payments, contractual, approving arrangements, audits, etc.
  • Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”

Skills and Experience

Ing Civil Por Servicios Profesionales
  • English – Spanish Language (Oral and writing 85% or higher), (B2+ or above).
  • Must have a high school diploma or in progress to complete high school.
  • At least 6 months of experience in Customer Service or Backoffice positions.
  • The resource will adjust its local schedule with the resources supporting this position during Daylight Savings time changes in the Eastern Time Zone.
  • A genuine interest in working with and helping customers.
  • Must possess excellent communication skills and involvement.
  • Demonstrated experience in providing high levels of customer satisfaction and performance in a high transaction volume/high demand environment preferred.
  • Good presentation and a polite, tactful, and friendly character.
  • Healthcare experience is a plus.

About AuxisAuxis prioritizes employee growth and development to help you advance your career. Auxis’ culture empowers you to be your best in the interest of a common team goal. We are constantly striving to improve our culture and environment and have invested in tools to continue to have better visualization of the pulse of our organization.Benefits

  • Health benefits including medical, vision, and dental.
  • Transportation subsidy
  • Asociacion Solidarista
  • Training and development programs
  • Employee recognition program
  • Paid time off and family-paid leave
  • Paid day off for your birthday!

Ubicación: Heredia

Fecha del trabajo: Thu, 21 Mar 2024 04:51:47 GMT