CX CTL Expert Analyst

Título del trabajo: CX CTL Expert Analyst

Compañía: Align Technology

Descripción de funciones: Job Description:Join a team that is changing millions of lives.Transforming smiles, changing livesAt , we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible.Ready to join us?About this opportunityAlign is the industry leader and innovator in medical devices which focuses on revolutionizing the dental and orthodontic industry. Align, the makers of Invisalign ® is looking for an CX CTL Expert Analyst. This exciting new role would be part of a culture that is helping to improve lives every day through digital dentistry. The CX CTL Expert Analyst should plan, perform and implement process improvement initiatives (such as Lean or Six Sigma). Work with the business to leverage products, services and customer-related information to conduct business optimization and manage internal processes improvement. Diagram and evaluate existing processes. Organize leads and facilitates cross-functional project teams. Develop metrics that provide data for process measurement, identifying indicators for future improvement opportunities. Collect data to identify root cause of problems. Measure performance against process requirements. Align improvement to performance shortfalls. Provide consultation on the use of re-engineering techniques to improve process performance and product quality. Deliver presentations and training courses including measurement, analysis, improvement and control. Survey and analyze best practices for techniques and processes. Communicate team progress. Perform cost and benefit analyses. This role will be part of Align Technology goal to deliver the next generation of clear aligners (Invisalign®) to our customers. We would love for you to join a fun and cutting-edge technology company that has helped create millions of smiles.In this role, you will…

• Plan, perform and implement process improvement initiatives.

• Organize, lead and facilitate cross-functional project teams.

• Collect data to identify root cause of problems.

• Interact with clients to understand their business needs and requirements.

In this role, you’ll need …Typically:

• Bachelor’s degree.

• Less than one year of directly related experience.

• To develop at this level for 2-3 years.

• Proficiency in English.

• Attention to details.

• Proficiency with computers and standard software programs (Excel, Word, e-mail, etc.).

• Project management skills.

• Entry level Excel certification.

Sound like a good fit?Great! Click the «Apply» link to let us know you are interested. Not the right fit? Don’t worry, Align is quickly growing so we are creating more opportunities to expand our Align family. Please consider joining our Talent Network to receive notifications about future jobs or sharing this opportunity with others in your network.About AlignAlign Technology is a publicly traded medical device company that is transforming smiles and changing lives. Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect. Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics and material science to develop the Invisalign system, the most advanced clear aligner system in the world; iTero Intraoral Scanners and OrthoCAD digital services. Did you know? Align is the world’s largest manufacturer of custom 3D-printed materials.By joining Align, you will be part of a global, fast-growing company in one of the most dynamic industries. Great people, innovative technologies, and meaningful work – these are just some of the things employees say make Align Technology a great place to work.We respect your privacy. Please review our for additional information.Global Diversity Statement:At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we will continue building a workforce of diverse cultural backgrounds and life experiences and fostering a culture of open-mindedness and compassion for all our employees. We live our company values by promoting healthy people and healthy communities. All with the intent of changing millions of lives, one unique smile at a time.Equal Opportunity StatementIt is our policy to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for positions with Align must be legally authorized to work in the country which they are applying for and verification of employment eligibility will be required as a condition of hire.

Ubicación: Belén, Heredia

Fecha del trabajo: Thu, 31 Oct 2024 01:28:44 GMT


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