Credit Risk & Collections Team Leader

  • Tiempo Completo
  • Heredia

DHL


Título del trabajo: Credit Risk & Collections Team Leader

Compañía: DHL

Descripción de funciones: Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide, and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe? And the more we connect, the better life on Earth becomes. And we reward and promote these whenever we can. Whether it’s through flexible work schedules and a culture of openness and respect or personal mentors and our comprehensive range of development programs as our ‘Certified’ programs, we’ll help you realize your full potential and become a specialist in your area.**About the role**:**DHL Express Americas is providing an opportunity for a highly motivated professional within a multi- cultural shared service environment. This role is based in the Shared Service Center (SSC) San Jose, Costa Rica.**:**Primary purpose of role**To ensure that specific credit collection goals are met through coaching, counseling, monitoring, and motivating a team of credit collectors and analysis while maintaining compliance with order-to-cash policies and defined collection strategies.**Key Responsibilities**- To maintain and execute collection strategies in line with set standards and policies- To guarantee timely and effective execution of internal control framework- To actively managed cross functional dependencies- To guide, reviews and initiates capacity management for credit and collection activities; ensures compliance with the departmental policies and procedures- To review daily progression to cash targets; adjusts and yields collection and credit activities accordingly to meet cash collection objectives- To ensure delivery of daily and monthly collection and credit management reports- To control bad debt provision and expenses- To exercise good management judgment in the execution of job responsibilities- Manage and develop a team of motivated staff members to maximize performance and ensure delivery of the agreed objectives.- Efficient leadership, people management and guidance of staff, respecting cultural environment and history.- To guarantee effective capacity management for query handling front office and back office capacity- Ensure proper staffing of projects to include the right level of resources based on skills, experience and formal training / education to manage change processes.**Desired Qualifications and Requirements**- **Education**: Bachelor degree in Accounting or Finance.- **Experience**: Minimum 3 to 5 years of related work experience.- **Skills**:Advance level of English.- identify potential commercial / service improvement opportunities- Develops and delivers innovative solutions and services that create value for customers and DP DHL- Builds support for plans / strategies by actively reviewing and validating content with key stakeholders- Anticipates potential risk and ensures appropriate contingency is agreed / built into plans and strategy- Aligns and agrees to joint goals with other areas to drive collaboration- Challenges current processes and structures constructively to improve and innovate- Proactively partners with new colleagues to the area / organization to help them be more successful faster- Actively engages in programs outside the organization that support individual / community development- Is a role model across the area for the way they act- Continuously challenges self to learn and grow, regularly revising development priorities once targets are achieved**We offer**:**DPDHL offers excellent opportunities of professional growth, a multicultural environment, with attractive benefits package and competitive salary conditions.**:

Ubicación: Heredia

Fecha del trabajo: Tue, 13 Feb 2024 23:30:18 GMT



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