Freudenberg
Título del trabajo: Cloud Technology Support Specialist
Compañía: Freudenberg
Descripción de funciones: Working at Freudenberg: We will wow your world!Responsibilities:Responsible for Incident Resolution and Service Request Fulfilment in the areas of Microsoft Cloud solutions.Acting as Product Owner Support by keeping informed of service changes and investigating known issues.Developing and maintaining an ongoing training program for the business including all FM sites. Training should include CPIM lead sessions and scheduled sessions with Microsoft.Developing and maintaining all documentation associated with the cloud solution applications as necessary.Keeping abreast of the latest cloud application updates and features available to our FM teams and communicating these to our users.Responsible to submit RFCs for any changes in the Microsoft Cloud systemsPromoting One Freudenberg cloud first strategy to all of FMSharing knowledge within 2nd Level Competence Centers and to 1st Level Support teamConception and implementation of IT concepts focused on ITIL-oriented processes in the area of Client SystemsOccasional project participation and managementSupport PMO projects, audits and eventual change to the methodology.Qualifications:Associates Degree (Minimum), Bachelor’s Degree (Preferred) or equivalent experience in Information Technology, Computer Science or relevant field.IT discipline experience 3-5 yearsThe Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.Freudenberg Medical srl.
Ubicación: Alajuela
Fecha del trabajo: Wed, 11 Sep 2024 02:49:01 GMT
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