Título del trabajo: Chargebacks Analyst (CR)

Compañía: Cencora

Descripción de funciones: Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!What you will be doingJob SummaryCENCORA is looking for a Chargeback Analyst to join us in our New Site on Heredia, under the general supervision of the Manager/Supervisor of Contracts & Chargebacks Administration, who manages the timely and accurate processing, maintenance, and reconciliation of contract price and membership files.Job ResponsibilitiesMinimum skills and knowledge requirements

  • Responsible for timely updates of all contract pricing and membership information in the contract management system.
  • Performs in-depth analysis of contract discrepancies; identifies the source of the issue and decides on the appropriate action needed to resolve the issue; complex issues may require the coordination of ICS, Distributors, and manufacturers.
  • Reconciles chargebacks by approved guidelines.
  • Maintains frequent contact with distributors and manufacturers to resolve discrepancies.
  • Ensures timely and effective communication with Suppliers/Customers/Group Purchasing Organizations (GPOs) to exchange information about contracts and chargeback resolution and process enhancements;
  • Handles sensitive internal and external customer inquiries related to Contracts and chargeback Administration.
  • Attends and leads meetings and conference calls as needed Supports the implementation of management initiatives and works closely with customers and other functional areas to improve processes.
  • Ability to attend meetings and provide valuable insight into problem resolution, suggesting department improvements professionally.
  • Performs related duties as assigned.
  • A strong understanding of contract administration is desirable
  • Ability to communicate effectively both orally and in writing
  • Ability to work well in a team environment
  • Strong organizational skills; attention to detail
  • Strong analytical skills; ability to analyze data/situations quickly
  • Ability to provide exceptional customer service
  • Ability to work with all levels of management in a professional manner
  • Strong problem-solving skills; ability to work through difficult tasks
  • Ability to perform tasks with a high degree of accuracy; thorough.
  • Proficiency with Microsoft Excel, Word and Outlook
  • Intermediate to Advanced English communication skills

What your background should look likeEXPERIENCE AND EDUCATIONAL REQUIREMENTS:Requires broad training in fields such as business administration or accounting that generally can be obtained through the completion of a two-year degree or equivalent combination of experience and education. Normally requires a minimum of three (3) years related and progressively responsible experience in a fast-paced, volume-driven and transactional environment; previous research experience preferred.MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:1. Strong understanding of Contracts & Chargebacks preferred2. Ability to communicate effectively both orally and in writing3. Ability to work well in a team environment4. Strong organizational skills; attention to detail5. Ability to perform tasks with a high degree of accuracy; thorough6. Strong interpersonal skills7. Strong analytical skills; ability to analyze data/situations 8. Ability to make effective decisions in order to achieve goals9. Ability to work through difficult tasks10. Resourceful in pursuing or recommending new ideas and/or procedures11. Ability to implement processes resulting in satisfactory audit practices12. Proficiency with Microsoft ExcelWhat Cencora offersWe provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.For details, visit https://www.virtualfairhub.com/amerisourcebergenScheduleFull timeAffiliated Companies Affiliated Companies: Cencora Costa Rica LimitadaEqual Employment OpportunityCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Ubicación: Heredia

Fecha del trabajo: Fri, 08 Mar 2024 02:29:43 GMT

2023 Intern - Benefits & Wellbeing