Título del trabajo: Business Relation Representative
Compañía: Bill Gosling
Descripción de funciones: Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started!
Are you looking for a new exciting opportunity where you can sharpen and develop new skills?
We are looking to hire Business Relation Representative to join our team. This is an exciting opportunity to further enhance your call center and customer skills and work with a Global company with lots of career growth opportunities!
Bill Gosling Outsourcing provides a career opportunity in Customer Service, with various shifts and full-time hours in our state-of-the-art call center. We strive to create a fun, diverse, and engaging workplace, which promotes both personal and professional growth.
WHAT YOU WILL DO?
- Managing internal sales calls; business-to-business call center agent position
- Inbound and outbound communications with businesses through telephone and e-mail
- Provide top notch customer service by effectively understanding business needs and offering or upgrading services to ensure the best solution
- Achieve set targets and other performance indicators as outlined by the business
- Update business accounts with appropriate information ensuring regulatory, business specific and corporate guidelines are followed
- You enjoy talking to people on the phone
- You are passionate about customer service and delivering a quality customer experience
- Self-motivated and target driven with a history of exceeding company targets
- You are open to coaching/feedback and have a desire to grow and drive your career forward
- English Proficiency minimum of CEFR C1
- Previous experience in customer service, call center or sales position is required
- Experience in tier II customer support and/or customer retention is a strong asset
- Must be able to work full-time from office– who doesn’t like a beautiful, brand new office with a fun work environment and free coffee?
WHY WORK WITH US?
- Monthly salary starting at $1,200 USD, with the potential to earn up to an extra $500 USD a month depending on performance
- Birthday day off (paid)
- Marriage Leave (3 days paid)
- Bereavement Leave (3 days paid)
- Free counseling sessions
- Point-to-point transportation (depending on schedule)
- Annual merit increase
- Asociacion solidarista
- Free parking for all employees
- Free coffee/tea all day long
- Casual Dress Code
- An amazing work culture where you can learn and grow
- Opportunities for internal growth within the company
- New site– beautiful state of the art office with a great view
- Various shifts including mornings, afternoons, evenings, and weekends.
- Onsite games room with a rest & relaxation area
- Great opportunity for university students!
WHERE ARE WE
We are located in the beautiful Centro Corporativo El Cafetal in La Ribera de Belén, Heredia beside the Marriott Hotel.
We have offices across the Globe – North America (Barrie, Ontario; London, Ontario; Montreal, Quebec); USA (Hampton, Virginia); Manila, Philippines; San Jose, Costa Rica; Glasgow, UK; Trinidad & Tobago; India – please visit our website for additional information
CHECK US OUT!
Twitter & Instagram: @bgocareers
If you want to JOIN OUR AMAZING FAMILY, please click the apply button and one of our lovely Branch Recruiters will reach out to you!
Ubicación: San José
Fecha del trabajo: Sun, 22 Oct 2023 23:39:50 GMT