Business Process Mgmt Analyst

  • Tiempo Completo
  • Heredia

Moody's


Título del trabajo: Business Process Mgmt Analyst

Compañía: Moody’s

Descripción de funciones:

Complaints Investigator - Quality Technician III - Shift A 1
  • MIS Support Center, 4th floor, East Tower, Eurocenter Business Center, in front of Cenada, Heredia, 40104, CR

Line Of Business: ROC(ROC)Entity: Moody’s Investors Service(MIS)Job Category:

  • Operations

Experience Level: Experienced HireAt Moody’s, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.Role/Responsibilities.The Operations Analyst within the Analyst Eligibility team is responsible for managing the end-to-end process of Key Analyst allocation to credit ratings globally in accordance with all applicable regulatory requirements. This includes timely completion of analyst assignment requests, reporting to business stakeholders and senior management, and investigation of process exceptions.The individual will work closely with a variety of key stakeholders across the MIS organization and will be responsible for:

  • Processing analyst assignments in line with operational and regulatory requirements globally (Analyst Rotation, Conflict, Analyst Certification requirements)
  • Management of mandatory analyst rotation
  • Timely completion of daily/weekly/monthly regulatory checks, including investigation of policy breaches
  • Management of queries from internal stakeholders and provision of SME knowledge on analyst eligibility and associated regulatory and compliance policies and guidelines
  • Periodic and Ad-Hoc management and regulatory reporting
  • Process training and maintenance of supporting content and training materials (internal procedures, guidance documents etc.)
  • Proactive assistance with key initiatives, including process improvements, change management, data quality review and remediation etc. on ad-hoc basis.

Qualifications:

  • Undergraduate BA/BS degree in Business, Management, or similar field
  • 3-5 years of experience in Operations, business process and/or business analysis experience
  • Ability to interact comfortably with different levels of management and articulate/present issues clearly and succinctly
  • Self-starter and team player with ability to meet tight deadlines and balance multiple, competing priorities
  • Outstanding interpersonal skills with the ability to reach across the organization to successfully resolve requests/inquiries
  • Highly organized and efficient, with attention to detail and excellent communication skills
  • Ability to supervise, facilitate, negotiate, and resolve interpersonal or inter-team conflicts
  • Excellent Microsoft Excel skills (VBA is desirable)
  • Excellent Powerpoint and visualization skills a must; knowledge of PowerBI and other data analytics/visualization tools a plus
  • Knowledge of Moody’s rating systems, analysis tools and operational processes a plus

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.Candidates for Moody’s Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.For more information on the Securities Trading Program, please refer to the onPlease note: STP categories are assigned by the hiring teams and are subject to change over the course of an employee’s tenure with Moody’s.

Ubicación: Heredia

Fecha del trabajo: Sat, 09 Nov 2024 06:07:24 GMT



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