Bcare Canada Customer Service Representative

Título del trabajo: Bcare Canada Customer Service Representative

Compañía: Equifax

Descripción de funciones: **What you’ll do**
– Provide support and education regarding credit information, file interpretations and products.
– Answer and solve problems and requests based on the consumer scenario, doing an analysis of the details provided, to offer optimal solutions.
– Ensure compliance with company’s procedures and policies.
– Work in a team environment and customer-centric culture.**What experience you need**
– Trilingual English-Spanish-French B2+ level, Spoken and written
– High School Diploma
– Metrics of previous 3 months on goal (QA >95%, ADH >85%, AHT < 510 seconds).**What could set you apart**
– SME, T3 or SRM experience is a plus.

Ubicación: Heredia

Fecha del trabajo: Sat, 02 Nov 2024 23:43:14 GMT


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