Overview
Título del trabajo: Associate Customer Support
Compañía: DXC Technology
Descripción de funciones: **Essential Job Functions**:– Execute business process transactions, ensuring accuracy and adherence to established procedures.
– Collaborate with senior analysts, managers, and other team members.
– Assist in process improvement projects and data analysis.
– Support the team in identifying process bottlenecks and maintaining quality standards.
– Ensure compliance with established quality and procedural guidelines.
– Contribute to updating and documenting process procedures.
– Work with the team to achieve performance targets and quality standards.
– Participate in training and development programs.**Basic Qualifications**:– Bachelor’s degree in a relevant field or equivalent combination of education and experience
– Typically, 1+ years of relevant work experience
– Proven experience in business process transactions
– Proficiencies in business process management and optimization
– A continuous learner that stays abreast with industry knowledge and technology**Other Qualifications**:– Advanced degree in a relevant field a plus
– Relevant certifications (e.g., Six Sigma, PMP) or significant relevant work experience a plus
Ubicación: San José
Fecha del trabajo: Sun, 13 Oct 2024 22:41:03 GMT