Administrator, Bxt, Benefits Operations

Título del trabajo: Administrator, Bxt, Benefits Operations

Compañía: Amazon

Descripción de funciones: 6+ months of human resources experience
– 6+ months of customer service experience
– High school or equivalent
– Experience in confidential environmentsKey job responsibilities
Key HR role to the LATAM benefit operations and assist external service providers in the handling of benefit issues on behalf of employees;
Process new hires, terminations, and transfer case for benefit enrollment, changes and deductions;
As the key POC to communicate and resolve employee matters and queries with related issues.
Work closely with stakeholders and take effective activities to prevent defect.
Partner with peers in HR and cross-functional teams to drive alignment of HR programs.
Take ownership of customer / employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focus.
Meet setup SLA and KPI
Participation in the continuous improvement of HR processes.
Be part of a team that actively seeks customer feedback to improve levels of service.
Be proficient in Microsoft Excel, Word and PeopleSoftSan Jose, CRI
– 1+ years of human resources experience
– 1+ years of customer service experience

Ubicación: San José

Fecha del trabajo: Mon, 25 Nov 2024 23:44:07 GMT


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