Tech Support Representative Tier 2
Empresa: Teleperformance
Ubicación: San José
Salario: 660000 per month
Tipo de empleo: Full-Time
Descripción del empleo
Título del Trabajo: Tech Support Representative Tier 2
Empresa: Teleperformance
Descripción del Trabajo
**Responsibilities**:– Diagnose and resolve 2nd-level technical issues efficiently and professionally.
First contact resolution is the goal.
– Provide guidance and information for product inquiries.
**Requirements**:– 1-2 years’ experience providing technical product support is necessary.
– English C1
– Display support experience and knowledge of color management essentials a plus.
**Competencies**:– Goal Oriented
– Efficient time management
– Assertive communicationTipo de puesto: Tiempo completoSalario: ¢550,000.00 – ¢660,000.00 al mes