Descripción del empleo

Título del Trabajo: Supervisor De Operaciones Hoteleras (Puerto Viejo)

Empresa: Selina

Descripción del Trabajo

**Who we are**
Our mission is to build a global movement where people live, travel, work and experience, while making meaningful connections.
Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet’s most beautiful places, to build community, to engage with locals and fellow travelers, to work and enjoy new adventures.
The Selina ecosystem consists of Hospitality, Food & Beverage, Tours, Wellness, Education, Development, Real Estate, Co-Working, Art & Design, Community Impact, Education, Surf, Sales, Marketing, and Technology.
With 100+ Locations opening around the globe, we have multiple job opportunities at any given time.
**What the role is**The Operation Supervisor is responsible to check all the operations under their management to offer the best experience and quality for the nomads**What you will be doing**:
**Housekeeping responsibilities**
– Managing housekeeping team
– Quality control of housekeeping, in particular to ensure rooms meet standards before check-in
– Overseeing housekeeping in common areas
– Training and induction of new housekeeping staff
– Ordering housekeeping supplies
– Managing inventory in housekeeping supply rooms
– Budget management for housekeeping**Maintenance and facilities responsibilities**
– Managing full time maintenance workers
– Responsible for monitoring ongoing maintenance of rooms and common areas, and ensuring quality of work
– Responsible for receiving reports of maintenance issues from staff, and responsible for prioritizing repairs
– Preemptive maintenance around the hostel – spotting issues before they arise and resolving
– Prioritizing day-to-day maintenance alongside large maintenance and improvement projects
– Overseeing renovations of rooms and common areas
– Research and purchasing of maintenance supplies and equipment
– Budget management for maintenance***Tours & Travel Responsibilities**
– Responsible for ensuring all reception staff is trained on all Tours & Travel products
– Ensure housekeeping is replacing/maintaining all advertisement visible and arranged in all rooms
– Ensure housekeeping maintains all Tours & Travel areas in location (Retail Shop, Wellness Deck, Surf Ranch) are clean and in optimal conditions.
– Responsible for the effective selling of Tours & Travel products on all reception staff during check-in**Responsible for the property security**
– CCTV are operating and covering the property
– security guards on daily basis
– security for special events**overseeing the reception and customer service****Responsible of the communication between all departments in the hostel**
– Central point of communication between all operational departments in the hostels
– Sourcing, managing, and obtaining contractors such as elevator maintenance, fire systems, air conditioning, etc.
– As a visible manager around the hotel, dealing with guest inquiries, comments, and complaints.
**Responsible of the communication between the commercial area to selina**
– Requests from and to the businesses
– Monitoring their agreement**Stand in of the location manager in case of absent**
– Standing in for General Manager when absent
– Responsible for day-to-day issues in all departments**What you need for the role**
– Previous experience with community engagement
– Education lover
– Experience producing or coordinating events
– Excellent communication skills
– Creative
– Cultural sensitivity skills
– English language skills
– Ability to work under pressure**What can you expect**
– Competitive salary
– Performance bonus
– No dress code
– Pet-friendly (as long as your pet is friendly)
– Multiple online training opportunities
– Cultural events and wellness activities at Locations.
Volunteering with Selina Gives Back; because sharing is caring
– Huge Selina experience discounts on your stay, food & fun for you AND your friends & family (you can expect to become even more popular among your friends)
– Have your birthday off
– Amazing referral program with cash and global holiday packages; we know you hang out with other great peopleTipo de puesto: Tiempo completo, PermanenteSalario: ¢700,000.00 – ¢900,000.00 al mesPuede trasladarse/mudarse:– Puntarenas, Provincia de Puntarenas: Trasladarse al trabajo sin problemas o planear mudarse antes de comenzar a trabajar (Obligatorio)

Salario Esperado: 900000 per month

Ubicación: Puntarenas

Fecha del Trabajo: Tue, 07 Jan 2025 23:26:08 GMT