Descripción del empleo

Título del Trabajo: Supervisor De Alimentos Y Bebidas (La Fortuna)

Empresa: Selina

Descripción del Trabajo

**Venue Manager****Job title**F&B Venue Manager**Department**Operations**Location / Reporting to**All Locations / GM, Ops Manager, Location Leader**Type/Duration of contract**Indefinite**General Description****Who we are**Selina’s mission is to build a global movement where people live, travel, work and explore unique local experiences while forging meaningful connections.
Built with the digital nomad in mind, Selina is disrupting the hospitality industry with a design, tech and socially-centric approach to boutique hotel and co-working developments that enable travelers to seamlessly live and work abroad.
**What the role is**The F&B Venue Manager is in charge of the day to day management and results of the F&B Venue, including: delivering the F&B strategy, revenue generation, cost control, people development, quality control, daily cash reconciliation, health and safety standards, execution of events, and ensuring the F&B operation is profitable.
**+Responsibilities****Venue Profitability**:– Manage the Venue P&L: hit revenue targets, control labor margins and manage cost of sale ratios against budget
– Manage Purchase Orders, negotiate rates with vendors/contractors/suppliers, ensure timely payments, communicate with the accounting department
– Manage the venue’s software systems: POS, Inventory, and Pricing systems
– Regular analysis of menu and pricing to ensure the offer is on brand, competitive, and costs are in line with targets and inflation.
– Collaborate with other departments (Rooms, Sales, Experience, Marketing, etc) to implement on-brand promotions designed to increase revenue.
Ensure Customer Experience is seamless for hotel guests and visitors alike.
**Venue Operation**:– Recruit, onboard, and train all venue staff.
– Ensure high level customer service is achieved, as measured by Customer Satisfaction Surveys (KEPSLA) and Online Reputation Index.
– Conduct Daily Standup with staff to review targets, challenges, events and day-to-day issues
– Greet customers and offer support on customer complaints and queries
– Ensure cleanliness of the venue at all times and compliance with required industry and company protocols
– Ensure full compliance with health and safety legislation and licensing laws
– Complete all reports and analysis requested.
Attend regular meetings to learn new initiatives and report on progress.
– Ensure the venue follows all brand guidelines
– Manage all maintenance protocols (preventive and repairs)
– Ensure security is effective for guests, connectors, and loss prevention**Venue Events**:– Curate and Execute a schedule of events for the venue with the destination team.
Full accountability for the successful operational execution of events: revenue, cost control, profiltibility, venue-level contribution margin.
– Support DJs and artists scheduled for the location.
In charge of Artist Relations as well as sound and visual equipment maintenance and operation.
– Decorate venue with brand approved concepts
– Deliver events on time, within budget
– Ensure the Sales, Marketing, and Social Media team have knowledge of all F&B activations through the calendar year.
– Support the creation of content and delivery of Social media engagement initiatives.
– Identify and manage partnerships with brands that enhance the venue and Selina brand and help to offset costs in the venue.
Bring brand-approved sponsors to the venue.
– Work with Brand-approved Influencers to increase revenue and reputation
– Build a network in the local community and curate relationships with community leaders and opinion leaders**Requirements (language, years of experience, area of experience, specific knowledge)**
– Fully Bilingual (English and local language)
– Strong organization and time management skills
– Previous management or department head experience < 3 years
– Previous stock management experience
– Previous scheduling experience
– Experience building and costing menus
– Previous cash reconciliation experience
– Demonstrates a good understanding of P&L statements
– Experience planning and managing events
– Cultural fit and community engagement
– Local supplier and vendor network**What you can expect**
– Competitive salary
– A share of the profit you Generate
– No dress code
– Pet-friendly (as long as your pet is friendly)
– Multiple online training opportunities
– Cultural events and wellness activities at Locations.
Volunteering with Selina Gives Back; because sharing is caring
– Huge Selina experience discounts on your stay, food & fun for you AND your friends & family (you can expect to become even more popular among your friends)
– Have your birthday off
– Amazing referral program with cash and global holiday packages; we know you hang out with other great peopleTipo de puesto: Tiempo completo, PermanenteSalario: ¢700,000.00 – ¢850,000.00 al mesPuede trasladarse/mudarse:– Puntarenas, Provincia de Puntarenas: Trasladarse al trabajo sin problema o

Salario Esperado: 850000 per month

Ubicación: Alajuela

Fecha del Trabajo: Tue, 07 Jan 2025 23:09:14 GMT