Level 1-2 Help Desk Technician

Empresa: IT Link Now, LLC

Ubicación: San Pedro, San José

Salario: $12000 per year

Tipo de empleo: Full-Time

Descripción del empleo

Título del Trabajo: Level 1-2 Help Desk Technician

Empresa: IT Link Now, LLC

Descripción del Trabajo

About Us: IT Link Now is a dynamic Managed Service Provider (MSP) committed to delivering top-notch IT solutions to our clients. We pride ourselves on providing exceptional service, innovative solutions, and fostering a collaborative work environment.Position Overview: We are seeking a skilled and motivated Level 1 or 2 Help Desk Technician to join our team. You will play a crucial role in ensuring the smooth operation of our clients’ IT infrastructure. You’ll be responsible for on-site technical support, troubleshooting, and maintaining critical systems.If you are passionate about technology, enjoy working in the field, and thrive in a fast-paced environment, we’d love to hear from you! Apply now and become part of the IT Link Now family.RequirementsResponsibilities:

  • Provide exceptional technical support to clients.
  • Troubleshoot hardware and software issues promptly.
  • Install, configure, and maintain IT equipment, including servers, workstations, and networking devices.
  • Collaborate with other team members to resolve complex technical problems.
  • Conduct regular system maintenance and updates.
  • Document all service activities accurately.
  • Ensure compliance with security protocols and best practices.

Qualifications:

  • English/Spanish Proficiency
  • High school diploma or equivalent.
  • Relevant certifications (e.g., CompTIA A+, Network+, CCNA, Others)
  • Proven experience in IT support, preferably in an MSP environment.
  • Strong knowledge of Windows operating systems, hardware, and networking.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work independently and as part of a team.

BenefitsPerks:

  • Competitive salary based on experience.
  • Health benefits
  • Professional development opportunities.
  • Collaborative and supportive work environment.
  • Opportunities for growth within the company.

Salario Esperado: $12000 per year

Ubicación: San Pedro, San José

Fecha del Trabajo: Wed, 08 Jan 2025 23:58:45 GMT

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