Customer Support Specialist
Empresa: Teleperformance
Ubicación: San José
Salario: 500000 per month
Tipo de empleo: Full-Time
Descripción del empleo
Título del Trabajo: Customer Support Specialist
Empresa: Teleperformance
Descripción del Trabajo
**Overview**:As an agent, you will act as a liaison, provide product/services information, and answer questions via phone calls related to general inquiries about our internet service, and basic technical support.
**Competencies**:Identify and define problems, Active Listening, and Empathy
**Responsibilities**
– Provide accurate, valid, and complete information by using the right methods/tools
– Build sustainable relationships and trust with customer accounts through open and interactive communication
– Provide appropriate solutions and alternatives to customers
**Requirements**:
– Only on site
– English level B2- 85%
– Work experience +
– Typing 20WPM
– Effective communication
Tipo de puesto: Tiempo completo, Permanente
Salario: ¢450,000.00 – ¢500,000.00 al mes
Idioma:
– Inglés B2- 85%?
(Obligatorio)