Collections Agent
Empresa: Torran Talent
Ubicación: Heredia
Salario: 450000 per month
Tipo de empleo: Full-Time
Descripción del empleo
Título del Trabajo: Collections Agent
Empresa: Torran Talent
Descripción del Trabajo
Review account status/information thoroughly by using the tools available and find the best solution for the customer where applicable. Take necessary follow up actions until the customer issues are fully resolved.
– Negotiate payment terms/arrangements if applicable.
– Review account status/information thoroughly to understand the customer’s inquiry/need.
– Respond to inquiry/need and decide upon the most appropriate solution, if applicable.
– Recommend appropriate solutions, products and/or alternative options to resolve customer inquiry/need, if applicable.
– Overcome consumer objections; refer complaints immediately to the appropriate MC/TL/relevant department.Tipo de puesto: Tiempo completoSueldo: A partir de ¢450 000,00 al mes